International Association of Accessibility Professionals (IAAP) Certified Administrative Professional (CAP) Practice Exam

Structural factors within an organization refer to the systems, processes, and arrangements that are created to hold the organization together and enable it to function effectively. These factors can include elements such as organizational hierarchy, policies, job roles, and resource allocations.

The correct understanding is that these structural arrangements can sometimes result in inequities and disparities among employees. For example, if an organization has a rigid hierarchy, certain groups or individuals may receive preferential treatment, leading to disparities in promotion opportunities, workload balance, or access to resources. This can create a less equitable environment, where not all employees are treated equally or have access to the same opportunities for advancement or support.

The other options address important aspects of organizational effectiveness but do not accurately represent the broader implications of structural factors in relation to equity and disparities. Enhancing productivity, fostering employee engagement, and determining financial performance are all outcomes that can be influenced by an organization's structure, but the primary definition emphasizes the potential for inequity that can arise from how an organization is set up.