IAAP CAP Practice Exam 2025 – Complete Test Preparation

The correct answer is intergroup conflict, as it specifically refers to disagreements that arise between different teams or groups within an organization. This type of conflict often stems from competition for resources, differing objectives, or misunderstandings between groups that can impact collaboration and workplace dynamics. When teams fail to align their goals or share information effectively, it can lead to friction and discord, necessitating strategies to maximize communication and cooperation.

In contrast, interpersonal conflict typically involves disagreements on a one-on-one basis, such as between two individuals, rather than across teams. Intragroup conflict is confined to disagreements within a single group or team, focusing on issues among members of the same unit. Relationship conflict emphasizes personal disputes or incompatible personalities, which may not necessarily involve different teams. Thus, intergroup conflict precisely captures the essence of disagreements that occur between distinct teams, making it the best choice.